Cync³ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Cync³.
This Privacy Policy applies to our website and associated subdomains (collectively, our “Service”) as well as interactions with our clients and prospective clients. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, the following terms are defined as:
- Cookie: A small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, and remember your preferences.
- Company: Refers to Cync³
- Country: Australia, where Cync³ is based.
- Customer: The company, organisation, or individual that signs up to use the Cync³ Service.
- Device: Any internet-connected device used to access our Service.
- IP Address: A number assigned to a device connected to the internet. It can often identify the geographic location of the device.
- Personnel: People employed by or under contract with Cync³.
- Personal Data: Information that can identify or be linked to an identifiable individual.
- Service: The services provided by Cync³, as described in our Terms.
- Third-Party Service: External platforms or service providers who assist in delivering our content or may be of interest to you.
- Website: Cync³’s site, which can be accessed via www.cync3.com.au
- You: The person or entity using our services or accessing our website.
Information We Collect Automatically
We automatically collect technical and usage information when you access our website, including but not limited to your IP address, browser type, device characteristics, and referring URLs. We may use tools like cookies, session tracking, and analytics software to collect information such as:
- Page response times, visit duration, interaction data (clicks, mouse movements)
- Technical errors, browser plug-in types, and time zone settings
- Fraud prevention and diagnostic data
This data helps us improve website functionality, enhance security, and optimise user experience.
Information You Provide Voluntarily
When you fill out a form, sign up for a newsletter, or contact us directly, we may collect personal information such as your name, email address, company name, phone number, and message content.
If you become a client, we may also collect data necessary for service delivery such as:
- Business addresses and operational contacts
- Account setup and invoicing information
- Project requirements and correspondence
This information is stored securely and used solely for delivering agreed-upon services and maintaining client communication.
Website Privacy
We use cookies and tracking tools to improve your experience on our site. You can control cookie settings in your browser but disabling them may affect your ability to use certain features.
We do not sell or share identifiable personal data collected via our website to third parties for marketing purposes. Data may be shared with trusted service providers (e.g. hosting, analytics, email delivery) under strict confidentiality agreements.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Client Confidentiality
All client information, including data, documentation, project details, and communications, is treated as strictly confidential. We:
- Limit access to client data to authorised personnel only
- Never use client information for promotional or public purposes without consent
- Securely store digital and physical records in compliance with Australian privacy standards
Personnel
If you are an employee or contractor, we may collect information necessary for payroll, benefits, and HR compliance. You can request to review, update, or delete your information at any time.
Sale of Business or Assets
If Cync³ is involved in a merger, acquisition, or asset sale, your information may be transferred, subject to privacy protections consistent with this policy.
Affiliates
We may share your information with affiliated companies under common control, provided they also adhere to this Privacy Policy.
Legal Compliance
We may disclose personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or security threats.
Governing Law
This policy is governed by the laws of Australia. Any disputes related to this Privacy Policy will be resolved in accordance with Australian jurisdiction.
Your Consent
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Children’s Privacy
Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may revise this policy from time to time. If changes are significant, we will notify you via our website or email prior to implementation. Continued use of our website or services implies acceptance of the revised policy.
Contact Us
If you have any questions about this policy, please contact us:
Contact Form: Cync³ Contact
Email: [email protected]
Last updated: 30th March 2025