Cync³
Cync³

Retail & Grocery

Streamlining inventory flow, replenishment cycles, and last-mile delivery to support omnichannel fulfilment and minimise stock shortages.
RETAIL STRATEGY CONSULTING

Strengthening retail strategy and grocery supply chains.

Our team works with major retailers and grocery chains to streamline their supply chain operations. Store replenishment and omnichannel fulfilment to transport optimisation and shelf-ready delivery. If you’re managing hundreds of SKUs or responding to shifting consumer demands, we help you build agile, cost effective systems that deliver reliability, speed, and visibility.

SUPPLY CHAIN RETAIL STRATEGY

Key industry challenges in retail and grocery supply chains

Rapidly changing retail and e-commerce sectors need a considered approach to supply chain solutions that enable the navigation of a complex and constantly changing landscape. With significant experience in operating and managing some of Australia’s largest e-commerce facilities, we offer board level analysis, design and implementation to improve businesses of any size. Whatever challenges you’re navigating, our team has tackled them before, delivering practical, scalable solutions that drive operational clarity and competitive edge.

Rising customer expectations
Retailers must meet increasing demands for speed, convenience, and availability. Grocery chains, in particular, face pressure to maintain freshness while supporting same-day fulfilment, omnichannel access, and accurate stock levels across stores and online platforms.
Stock availability and shelf readiness
Maintaining high on-shelf availability across multiple store formats without overstocking or waste is a constant balancing act.
Delivery frequency and cost management
Balancing the cost of daily deliveries with the need for fresh product and fast replenishment is a core profitability challenge.
Inventory accuracy and shrinkage
Stock inaccuracies and shrinkage impact service levels, forecasting, and operational decisions across the retail network.
System integration and real-time data
Fragmented systems across merchandising, inventory, and logistics lead to poor decisions and visibility gaps.
Omnichannel and eComm integration
Retailers require a retail strategy that must deliver a near perfect experience from store to doorstep, with agile fulfilment models and accurate cross channel data.
Workforce productivity and availability
Labour shortages, high turnover, and increasing customer expectations put additional pressure on store and warehouse teams.
RETAIL SUPPLY CHAIN

Empowering retail and grocery success

Cync³ supply chain retail strategy consultants support retailers and grocers in enhancing fulfilment operations, transport planning, and system integration to meet the demands of omnichannel commerce, rising customer expectations, and margin pressures. Our services include:

Shelf/store optimisation
Retail warehouse inefficiencies flow downstream into store availability and customer experience. We help optimise storage layout, order flow, and replenishment processes to reduce dwell times, improve stock accuracy, and increase shelf availability. This includes real-time inventory tracking, slotting strategies, and space allocation tailored to high volume SKUs.
Transport efficiency
From metro grocery deliveries to multi-format retail networks, transport planning is critical. We streamline last-mile, middle-mile, and replenishment flows using route optimisation, consolidated deliveries, and dynamic transport modelling cutting costs while improving speed and service levels across stores and DCs.
Systems integration
Disjointed platforms and manual reporting slow down retail execution. We implement WMS, TMS, and ERP integrations to give retailers full visibility from supplier to shelf. With real-time data and predictive tools, retail teams can reduce out-of-stocks, improve demand forecasting, and make faster, smarter replenishment decisions.

WHAT KIND OF RESULTS COULD YOU RECEIVE?

15–25%

Reduction in stockouts

Results experienced by grocery retailers who implemented predictive demand forecasting and real-time inventory visibility.

92%

On-shelf availability

Achieved by supermarket networks after optimising store replenishment schedules and integrating WMS and ERP systems.

20%

Decrease in transport costs

Observed by retailers following last-mile route optimisation and consolidated multi-stop delivery planning.
Supply chain partners since 2007

From retail strategy to grocery planning, elevate your business with Cync³

At Cync³, we are your partner to align retail strategy and execution with supply chain, logistics, and operational requirements. Whether optimising existing processes or teams, or building a new retail offering something from the ground up, our expertise turns complexity into clarity and plans into performance.

1
Service
Delivery
1 +
Years of
Success
1 +
Supply Chain
Transformations
1
Project
Awards
$ 1 m
Project for Catch.com.au

Leading eCommerce business Catch used robotics to transform their warehouse operations.

3PL, 4PL, 5PL…. What PL?

Learn about the various logistics models.

Industry
Metrics

Are you tracking the right 3PL metrics?

Frequently Asked Questions

Have questions? Explore detailed FAQs.

Looking for a retail strategy or grocery consulting team? Look no further.

Cync³ is your retail strategy partner if you are looking to innovate, scale, and streamline your supply chain. We’ll help you ensure they are built and optimised for today’s demands and tomorrow’s opportunities.

Ready to take the next step?

x

Contact Us

Call us: 03 9510 4485

Send email: [email protected]

Mon – Fri 8am – 6pm | Schedule an appointment

x

The Best Services for the Development you have Chosen.

Best services Recommended  for your growth.

01.

Management Consulting

Empower your leadership with strategic insights and innovative thinking that drive operational excellence and sustainable business growth.
Read More
02.

Process Re-engineering

Redesign and optimise your workflows to eliminate inefficiencies, reduce waste, and boost performance, transforming challenges into opportunities for growth.
Read More
03.

Project Management

Delivering full-service project management services from major project management to project recovery across all supply chain initiatives.
Read More
x